One type of Extended Reality called Mixed Reality (MR) - shown here - lets frontline workers connect with remote experts who can share information on the fly and work together to fix problems much faster than traditional ways of delivering service and maintenance.
Two colleagues (one in Beijing and the other in Copenhagen) using SynergyXR's virtual reality feature to discuss the plans for a new project in virtual reality.
By seeing things in 3D, companies can have a more accurate, collaborative, and visual way to plan, build, and inspect production facilities worldwide.
A worker creates a 3D scan of the production area using an iPad, uploads it to SynergyXR, and meets with colleagues remotely to discuss new implementations. This entire process would take weeks using traditional documentation, planning, and meeting methods. With SynergyXR, it takes less than 10 minutes.
SynergyXR lets you set up onboarding and training sessions in just minutes. This lets new hires from anywhere meet in virtual reality to learn about the company and their products. Previously, they would have flown to the headquarters and been forced to learn using traditional 2D presentations. With SynergyXR, they can see and interact with the product in 3D and learn at their own pace, saving the company time and helping employees remember what they learned.
A frontline technician uses SynergyXR's Mixed Reality (MR) solution to work together with a remote expert to fix a malfunction. The expert is able to see what the frontline worker sees, send him useful information and guide him on where the problem is and how to fix it. This means the expert doesn't have to travel and the problem is fixed in a matter of hours instead of days.
Sanovo turned to SynergyXR when they needed a faster and better way to deliver support for their egg-processing machinery around the world. By using SynergyXR, their expert was able to communicate with and support frontline workers on the ground to reduce downtime from 3-4 days to 3-4 hours.
SynergyXR’s turnkey solution made remote support quick and simple. They offered a plug & play solution that was straightforward and easy to implement.
Olaf B. Poulsen | Vice President at Sanovo