SynergyXR 3.2 release highlights

SynergyXR continues to lead the industry in ease-of-use and scalability, enabling organizations
worldwide to rapidly develop immersive XR training experiences without writing a single line of code.
With SynergyXR 3.2, we’ve further simplified the building process, strengthened user authentication,
and enhanced interactive capabilities.

Experience effortless access with Single Sign-On (SSO), powered by Microsoft Entra ID, making user
authentication smoother and safer. Enjoy improved multi-user connectivity using Web Socket Secure,
reducing complexity for IT departments and ensuring reliable performance. Builders will appreciate the
enhanced Procedure Builder, now featuring image support, live updates, and improved interaction
tools—empowering you to craft sophisticated training programs faster than ever.

Now that’s what we call scalable XR! Welcome to SynergyXR 3.2!

Closing

SynergyXR 3.2 marks another significant step forward in empowering businesses to build, secure, and scale XR training effortlessly. With innovative new tools and enhanced functionality, SynergyXR continues to set the standard in immersive training solutions. We’re excited to see how you’ll leverage these advancements to enrich your XR training programs!

Please see the technical release notes for further details.

SynergyXR 3.2 – technical release notes

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Single Sign-On (SSO)

• Users can now use Microsoft Entra ID (previously known as Azure AD) as authentication service
• It is still possible to use the existing SynergyXR authentication for some users, and SSO for other users – that is completely up to the customer.
• When creating a new user, the Admin selects SSO or SynergyXR as authentication service
  • Unfortunately, no user-facing migration tool – so must be done manually when creating a new user. Reach out in case you need to help migrating existing users.
• In-app the user inputs his/her e-mail address and will automatically be shown one of two possible flows:1. Existing SynergyXR flow, where the user inputs password2. SSO flow where the user inputs password and potentially Multi-Factor Authentication (MFA) as specified in the customers Microsoft Entra ID
• N.B. SSO is not available in the Environment Builder nor the iOS Share Extension. Users needing these tools must still use SynergyXR authentication, and not Entra ID.

Multi-user over Web Socket Secure

• To make whitelisting requirements easier on our customers, we have migrated our multi-user transport protocol to using Web Socket Secure
• This moves all communication to happen over port 443
• Updated multi-user whitelisting requirements:
  • pi_unitystudios-euns.exitgames.com – TCP – port: 443 (previously port 4533)
  • azeu704-master.exitgames.com – TCP – port: 443 (previously port 4530)
  • azeu704-game.exitgames.com – TCP – port: 443 (previously port 4531)

Updated VR keyboard – extended character support

• We have extended the VR keyboard to support a wider range of special characters: # – $ – & – æ – ø – å – ä – ö – ü – ß – é – è – ê – ë – à – â – î – ï – ô – ù – û – ç – ñ
• These are accessed by hovering on the corresponding “base-key” and select from the small pop-up menu – e.g. hover on the e-key to select between é – è – ê – ë
• Small hints are added to all relevant “base-keys” to help users locate the special characters
• The visuals of the VR keyboard have been updated to be more in line with the rest of SynergyXR

Procedure Builder – image object support

• Builders can now create instances of images and place these as objects in the Procedure
• Image instances can be manipulated like other types of content using existing Actions, incl.:
  • Change visibility: hide or show the image
  • Transform object: move, scale and/or rotate the image
• Image instances are treated like any other object in a Procedure, and can also be used as the target of e.g. a “Look At” or “Grab and Place” Operation
• Builders can also enable transparency in case the image has a transparent background.

Procedure Builder – add content from Workspace

• Builders can now add content already available in the Workspace enabling them to have all their content in a single place
• Support for 3D models, images and videos
• All links to the content on the Workspace are removed to ensure that content deleted from a Workspace does not break a Procedure

Procedure Builder – selection highlight

• We are making instance identification easier for the Builder
• When hovering over an object in the Objects List, the correspondent instance is highlighted in the 3D scene for easy identification
• When hovering over an object used as a Target in the Steps list, the correspondent instance is highlighted in the 3D scene for easy identification

Procedure Builder – live update of values, 3d gizmo and colliders

• We are giving more direct and continuous feedback to Builders when interacting with Content, Operations and Actions in Procedure Builder
• When dragging the 3D gizmo in the scene to change position/rotation/scale, the value is continuously updated in the inspector
  • This happens during content configuration, when moving instances in the scene, and when interacting with parameters of all Operations and Actions
  • When pressing SHIFT while dragging the changes are bigger
  • When pressing ALT while dragging the changes are smaller
  • When pressing CTRL while dragging the changes are whole-numbers (integers)
• Builders can now also click-and-drag on position/rotation/scale labels to change the value continuously as they drag left/right

Procedure Builder – collider improvements

• When adding a new 3D model, a box collider is automatically added to all sub meshes
• Builders can now remove all colliders on a 3D model, as well as automatically add box colliders to all sub meshes – accessible from the Target Menu in Content Configuration
  • It is also possible to only add box colliders automatically to only part of the object hierarchy – just select the parent and add colliders from there – then all children will get colliders attached, while the rest of the model hierarchy is left untouched
• Builders can now select to see all colliders on an object during content configuration, or all colliders in the entire Procedure. Accessible through a small toggle in the top-left corner
  • Colliders are shown in a semi-transparent green color
  • Triggers (colliders on the “Ignore Collisions” layer) are shown in a semi-transparent blue color

Procedure Builder – highlight color configuration

• The existing white guidance caused some users issues in very bright Environments.
• Builders can now set the guidance color (default white) used in the Procedure in the “Misc” tab.
• Builders can also set the guidance focus color (default blue) used e.g. for drop zones for the “Grab and place” Operation

Procedure Builder – misc. improvements

• The “Grab and Place” Operation does no longer force the user to define a new Parent or use the “Place at original position” option. Builders are now free to just define a position/rotation offset while keeping the current parent
• Builders are now able to use content in Procedures even though the Performance analysis gives an error. The Builder will need to select “Advanced” and verify that he/she understands the risk of degraded performance – and is the able to “Force import”. A similar workflow is possible for the entire Procedure – the Builder can force an upload even though errors are present

Procedure panel – improvements

• We have updated the look and feel of the procedure panel guiding trainees through Procedures
• Clicking the current step, the trainee is given the option to jump to a specific Step.
  • This is especially useful if being interrupted during a long training session avoid having to manually step through potentially many steps to continue where the trainee left off
• In the menu of the Procedure Panel, Authors and Admins cannot disable the “Next” and “Jump to” buttons of the Procedure, ensuring that users must go through all Steps instead of just skipping them. The default behavior is disabled.

Updated GLB importer

• Users should experience faster loading, especially complex models
• Increased quality of model texture compression (KTX)
  • Texture compression uses much less runtime memory compared to uncompressed textures (~25%)
• Now supports KTX compression of animated GLB models
• GLB models with Draco mesh compression are now supported. This means that users can upload 3D models already Draco compressed through the SynergyXR Manager without receiving an error message.
• Support for Blend Shape animation
• Support for “Clear Coat” materials – especially useful for car models
• Support for “double sided” rendering
• Support for “Per texture tiling, scaling and UV1/UV2 selection”