When real operations become your only training ground
When learning and change only happen in live operations, operational excellence is hard to reach and even harder to sustain.
New ways of working are introduced on running assets, and small deviations quickly slip into everyday routines.
If the only place people learn new ways of working is in live operations, every mistake is expensive.
People improvise under pressure, critical know-how stays with a few veterans, and variation spreads quietly across teams.
Over time, you lose stability and predictability. XR gives you a separate space to test, correct and repeat new behaviors and procedures before they touch real production or projects.