A key challenge in large companies these days is based on efficient retention and redistribution of key knowledge in order to ensure valuable knowledge is not held solely by individual employees but is distributed through the company on a global scale.
Grundfos developed several focus points with the purpose of ensuring key knowledge was achieved, retained and efficiently distributed throughout the organization. Two of these focus points being speed and optimization of production. This required a consistent and high-quality solution for training of employees across the organization. Traditionally, when training a new employee, it required expert assistance from a senior employee who would manage the training in the use of a specific machine. Furthermore, the specific machine used for training was removed from the work-flow, interrupting the production flow and causing slow learning processes and erratic quality.
Therefore, it was important not just to distribute and retain knowledge, but to standardize the learning experience in order to increase the overall quality of employee training on a global scale by offering the same training process to all Grundfos employees.
The platform includes seven different virtual reality training applications, all aiming at educating employees in several processes in different locations. Most of the applications are targeted production workers, where training consists of completing a series of virtual versions of physical installations of machines, such as montage, measures of depth and centering, assembling construction parts, and packing a completed pump and preparing it for transportation.
By utilizing Virtual Reality, the training sessions become interactive and intuitive, which creates the optimal conditions for a successful “learning-by-doing” process as the applications allow employees’ physical movements to be mirrored in the virtual environment. Users complete a series of steps with interactive guidance from voice, text or visual guides, which can be altered depending on needs and competencies, thus adjusting the level of difficulty.